Privacy Policy

Last Updated: 7/29/2026

1. Introduction

Welcome to RetropolisZone ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, password (encrypted), display name
  • Profile Information: Bio, location, profile preferences
  • Listing Information: Game listings, prices, descriptions, photos
  • Messages: Communications with other users
  • Payment Information: Payment details processed by Stripe (we do not store full credit card numbers)

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to maintain your session and preferences

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process transactions and send transaction notifications
  • Enable communication between users
  • Personalize your experience
  • Send administrative information and updates
  • Improve and optimize the Service
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

  • Other Users: Your public profile, listings, and messages are visible to other users
  • Service Providers: Third-party services that help us operate (e.g., Clerk for authentication, Stripe for payments, Pusher for real-time messaging)
  • Legal Compliance: When required by law or to protect rights and safety
  • Business Transfers: In connection with a merger, sale, or acquisition

We never sell your personal information to third parties.

5. Third-Party Services

We use the following third-party services:

  • Clerk: Authentication and user management
  • Stripe: Payment processing
  • Pusher: Real-time messaging
  • Vercel: Hosting and infrastructure

These services have their own privacy policies. We encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/SSL)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@retropoliszone.com

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we must retain it for legal purposes.

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences (theme, settings)
  • Analyze how you use the Service

You can control cookies through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes become effective constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@retropoliszone.com
Email (General): support@retropoliszone.com

14. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

15. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (we do not sell your information).